CRM software that helps you sell smarter, better, faster.
Reach out to prospects at the right moment and engage them across every channel.
Zoho CRM software helps businesses of all sizes manage sales, marketing, customer support and close more deals in a single system – the smarter way.
Rich in Features. Full of Benefits.
Social Interaction In Real Time
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media. SalesSignals notifies you when a hot prospect is browsing your site, reading your email campaign, or engaging with your brand on social media.
- Sales Signals Across All Channels
- Email Organisation
- Telephony
- Social Connection
- Live Chat
- Customer Portals
Zia – Artificial Intelligence
As Zia learns about your business and your team, it will offer predictions on trends, anomalies, conversions, and deals closing. Zia also automatically automates recurring tasks to speed up your sales cycle.
- Zia Voice
- Lead and Deal Predictions
- Anomalies and Trend Analysis
- Intelligent Automation
- Email Sentiment Customer Tone Analysis
- Best Time to Contact
- Data Enrichment
Performance and Analytics
The more your business grows, the more you need to know. Measure the performance of every sales activity, and break up quotas into achievable targets with Zoho CRM's reports, analytics, and forecasts.
- Reports
- Analytics
- Forecasting
- Territory Management
Customization
Customize standard modules, add additional functionalities, and make Zoho CRM work the way you do. With custom views, filters, and fields, decide how much data you want to see at any given time, and in the language you prefer.
- Layouts
- Subforms
- Association Records Linking
- Custom Components
- Functions
- Views and Filters
- Sandbox
- Translations
Process Management
Does your sales team know what to do at each stage in the pipeline - and do they follow the playbook? With Blueprint, your sales team knows at every turn what to do next. Define your sales process, and all your team has to do is follow it.
- Blueprint: build and execute team sales processes with Blueprint – the easiest way to do do process automation
- Approval Process – approval Rules in Zoho CRM help you get the right sales agents on board to resolve pending requests.
Sales & Marketing Automation
Get your marketing and sales team on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue with the Google Ads integration.
- Webforms
- Campaigns
- Google Ads
- Trade Show Leads
- Workflow Rules
- Macros
- Assignment Rules
Pipeline Management
Your team will identify quality leads, decide who to assign them to, discover the right deals to follow up on, and exceed your revenue targets. Plus, you will get much better visibility of your sales pipeline.
- Lead Management
- Contact Management
- Deal Management
- Account Management
Team Collaboration
Zoho CRM's real-time feeds, chat, repository to share sales collateral, and centralized calendar make closing a deal easier for everyone.
- Document Library
- Gamescope – Team Competitions
- Calendar
- Feeds
- Project Management
- Tagging
- Chat
- Events Integration
Description Title
Your security is Zoho's first priority. They understand every organization must strike the right balance between protecting their customers' data and giving employees the freedom to get their work done. Zoho CRM meets both of these requirements.
- Roles, Profiles, and Teams
- Data Security
- Business Hours
Catalyst & Developer Tools
Build enterprise-grade apps with minimal effort. Zoho CRM's enterprise cloud platform provides the right mix of no-code, low-code, and high-level programming interfaces to develop seamless third-party integrations and white labelled industry-specific applications.
- REST API
- Widgets
- Developer Edition
- Serverless Code
- Web SDKs
- Mobile SDKs
- White Labelled Solutions
Stay on top of business everywhere, all the time with Zoho CRM Mobile Edition. Be better informed, stay connected to clients and colleagues, and react to fast-moving changes wherever you are.
- Sales App
- Card Scanner
Experience the Operating System for Business
Unique and powerful suite of software to run your entire business, brought to you by a company with the long term vision to transform the way you work.
- Sales and Marketing
o CRM
o Social
o SalesIQ
o Survey
o Sales In A Box
o Campaigns
o Sites
o Motivator
o PageSense
o Backstage
- Finance
o Books
o Inventory
o Invoice
o Subscriptions
o Expense
o Checkout
- Email and Collaboration
o Mail
o Cliq
o Docs
o Sheet
o Show
o Projects
o Sprints
o BugTracker
o Connect
o Meeting
o Vault
o ShowTime
o NoteBook
o Wiki
- IT & Help Desk
o Desk
o Assist
o ServiceDesk Plus
o Mobile Device Management
o Patch Manager Plus
o Site 24x7
- Human Resources
o Recruit
o People
o Workerly
- Custom Solutions
o Creator
o Analytics
o Flow
o Office Integrator